FluentFeed Privacy Policy

Last updated: 2025-07-17

Introduction

This Privacy Policy describes how FluentFeed (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://fluentfeed.app (the “Site”).

By accessing our services, you agree to this policy. If you do not agree, please do not use our services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will update the “Last updated” date and post the new version on our Site.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide and improve our services. This includes information you provide directly, collected automatically through cookies, or obtained from third parties.

What Personal Information We Collect

Depending on your interaction, we may collect:

• Name, address, phone number, and email
• Order details and payment information
• Account login details
• Shopping activity
• Support communications

Information from Cookies

We use cookies and similar technologies to collect usage data like IP address, device/browser info, and interaction patterns.

Information from Third Parties

We may receive information from service providers (e.g., Shopify, payment processors) who collect data on our behalf.

How We Use Your Information

• To process orders and payments
• To send you order updates and account notifications
• To personalize marketing and advertising
• To detect fraud and maintain security
• To offer customer support and improve services

Cookies

We use cookies for functionality and analytics. You may disable cookies in your browser, but some features may not work properly.

How We Share Your Information

We may share your information with:

• Vendors and service providers (e.g., payment processors)
• Business partners for marketing purposes
• Affiliates and corporate group members
• Authorities, if required by law

User Generated Content

Any content you post publicly (e.g., reviews) may be visible to others. We are not responsible for third parties’ use of publicly shared data.

Third-Party Links

Our Site may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

Children’s Data

We do not knowingly collect data from children. Parents can contact us to delete any information their child may have submitted.

Security and Retention

We take reasonable steps to secure your data, but no system is 100% secure. We retain data only as long as necessary for our services and obligations.

Your Rights

Depending on your location, you may have rights such as:

• Access or request a copy of your personal information
• Request correction or deletion
• Opt out of marketing or targeted ads
• Withdraw consent
• Appeal denial of your requests

You can exercise these rights by contacting us through the details provided on our site.